We recently updated our Product Registration policy.
This change also has an impact on our Warranty and Quality Policy
As previously, this registration is only applicable to CYAN analyzers and laboratory equipment.
However, from now on, it is the responsibility of the equipment owner (the laboratory) to perform the registration on https://www.surveymonkey.com/r/Cyan upon taking the instrument in use.
We have shortened the questionnaire to make it more convenient and quicker to fill in.
It only takes 3 minutes to fill in the registration.
Without complete and correct registration by the instrument owner (= the laboratory) on https://www.surveymonkey.com/r/Cyan the warranty is limited to one (1) year after invoicing date from Cypress Diagnostics to the distributor. With a registration by the owner of the equipment the warranty is limited to one and a half (1,5) years after invoicing to the distributor by Cypress Diagnostics.
Please have a look at our product registration site.
Download our Warranty and Quality Policy here.