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Feedback

Cypress Diagnostics sells high-quality products, and customer service is an integral part of our quality policy. All our products come with an after-sales and performance guarantee. Cypress Diagnostics will handle all issues through our local representatives and distributors.

The purpose of this survey is to know what is happening on the terrain. To achieve this, we invite you to submit your positive feedback, but also your questions, quality problems, or defects whenever you have one. We must collect this data to comply with our legal post-market duties.

If you have a problem

We are here to assist you.

To save time and help you, we need a clear understanding of the situation. Please provide as detailed information as possible.

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Are you satisfied?

How likely are you to recommend Cypress Diagnostics?

Please share your recommendations and feedback it helps us a lot.

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Analyzer maintenance request

With this form you can request the maintenance for our CYANSmart, CYANVision, CYANElite 290, CYANHemato, and CYANHemato 380 analyzers

Our local partner (distributor) will contact you shortly to book an intervention.

Analyzer maintenance request

Review on Google

Reviews build trust and help us stand out to customers on Search and Maps.

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Our latest catalog with all our products

The catalog

Our ISO 13485 certificate ISO 13485:2016

ISO 13485 Certificate

For your temperature monitoring

Temperature monitoring

Temperature.cloud is an automated digital temperature monitoring solution with numerous benefits in terms of accuracy, efficiency, and data integrity.

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How likely are you to recommend Cypress Diagnostics?

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Disclaimer: this information is indicative and subject to change without prior notice. Use the documentation included with the products.

If in doubt, contact us.